Do you have showers?
Yes we have male and female changing rooms with showers located on the lower ground floor. Toiletries are complimentary and towels are £1.
What should I wear?
Wear comfortable clothes you can move in and trainers.
Do you have water?
Yes we have water for sale in reception. We also have a filtered water tap located near the studios. We do not provide bottles.
How early should I arrive?
10 minutes before class starts, get yourself signed in and the instructor can answer any questions you have.
What if I arrive late?
It is recommended that you arrive 10 minutes before your class starts. If you are delayed you may not be allowed into class. This is at the discretion of the instructor. We start with a warm up and missing the first part of class will lead to a higher risk of injury so this is for your own benefit. If there is a space in the next class we can offer that to you, otherwise the normal cancellation/no show policy applies. For more information see terms and conditions.
How old do I have to be to take class?
16 years or older. If you are under 16 you need to be accompanied by a parent or guardian.
Are there different levels of classes?
Our classes are made for and welcome all fitness levels. However, the instructor will modify and adapt the exercises depending on your individual needs.
Can I take class if I’m new to exercise?
Absolutely! Our classes are easily modified, you can take the class at your own pace and work within your boundaries.
Can I take class if I have injuries?
If you have any injuries or illnesses please let the instructor know before the start of your class. For the most part we can modify our exercises to work around your specific needs. For more information see terms and conditions.
Can I take class if I’m pregnant?
Yes you can! Please let the instructor know before the start of your class. Doctors do not advise to try a new workout while pregnant. If a client is regularly taking POPfit classes before they got pregnant, they can continue to come along until the end of the second trimester. For more information see terms and conditions.
Can I train privately at POPfit?
Yes. Just ask! Email, call us or talk to one of our team in the Studio.
What if I need to cancel my class?
No problem! We have a 6 hour cancellation policy. That means you can cancel up to 6 hours before class start time and the class will be credited back to your account for future use. Classes can be switched within the 6 hour window at the discretion of the Studio Manager if there is availability. Please contact the Studio for this option. For more information see terms and conditions.
What is the waitlist and how does it work?
If a class you’d like to take is full, we highly recommend putting yourself on the waitlist. If a spot opens, you will be added to the class and receive an email confirmation. All classes have a 6 hour cancellation notice, so if you’re added to a class from the waitlist list last minute, be aware the 6 hour cancellation policy still applies. If you no longer want a spot in the class, you need to remove yourself from the waitlist.
Can I freeze my membership?
Absolutely! You can freeze your membership anytime. Just login to your account and follow the instructions. Any problems give us a call or email the Studio.